Privacy Policy

Last updated: 27/01/2026

Jenna’s Salon is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book treatments, or interact with us.

1. Who We Are

Jenna’s Salon
1a Station Road, Newtongrange, Dalkeith, EH22 4NB
Email: jennassalon@hotmail.com
Phone: 0131 510 9102

For the purposes of data protection law, Jenna’s Salon is the data controller of your personal information.

2. What Information We Collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Phone number

  • Appointment details

  • Payment-related information (processed securely by third-party providers)

  • Any information you choose to share with us when contacting us

We do not store full payment card details on our website or servers.

3. How We Collect Your Data

Your personal data may be collected when you:

  • Book an appointment via our online booking system

  • Contact us via email, phone, or social media

  • Use our website

Online bookings and payments are handled through our third-party booking provider, Ovatu.

4. How We Use Your Information

We use your information to:

  • Manage and confirm appointments

  • Process payments securely

  • Communicate with you about your bookings or services

  • Provide customer support

  • Meet legal or regulatory requirements

We only use your data where we have a lawful basis to do so, such as fulfilling a contract, complying with legal obligations, or with your consent.

5. Online Bookings & Payments

All bookings and payments are processed via Ovatu, which securely manages appointment scheduling and payment processing.

Ovatu acts as a data processor (and in some cases a data controller) for the information you provide through the booking system. Jenna’s Salon does not have access to your full payment card details.

We recommend reviewing Ovatu’s own Privacy Policy for full details on how your data is handled on their platform.

6. Marketing Communications

We will only send you marketing communications if you have chosen to opt in. You can opt out at any time by contacting us directly or using any unsubscribe option provided.

7. How We Store & Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Your personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.

8. Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared with trusted third parties only where necessary, including:

  • Online booking and payment providers

  • Professional advisers (such as accountants or legal advisers)

  • Regulatory authorities, where required by law

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

10. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic. You can manage or disable cookies through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Jenna’s Salon
Email: jennassalon@hotmail.com
Phone: 0131 510 9102